This Cancellation and Refund Policy outlines the terms under which you may cancel services and request refunds from Essentient AI Solutions.

1. Service Cancellation

• You may request cancellation of services by contacting us at [email protected].
• Cancellations are subject to the terms agreed upon at the time of purchase or contract.
• Some services may not be eligible for cancellation once work has commenced or deliverables have been provided.

2. Refund Policy

• Refunds, if applicable, will be processed according to the terms specified in your agreement or as required by law.
• Refund requests must be made within a specified period (typically 2-3 days) from the date of purchase or service delivery, unless otherwise stated.
• Refund are done within 7-10 working days after the approval of refund.
• Refunds may be subject to deductions for work already completed or expenses incurred.

3. Non-Refundable Items

• Certain products or services may be marked as non-refundable. Please review the terms at the time of purchase.

4. Processing Refunds

• Approved refunds will be processed to the original payment method within a reasonable timeframe.
• We are not responsible for delays caused by payment processors or banks.

5. Contact Us

• If you have questions about our cancellation or refund policy, please contact us at [email protected].